Business support

IT, Website & Digital Marketing Support

Commission a digital project with a clear brief that defines what the business needs, who will deliver each workstream and how completion will be assessed.

Discuss your requirements

A brief that makes supplier proposals comparable

IT changes, website development and marketing activity may contribute to the same business objective while requiring different expertise and evidence. Distinguishing each workstream helps management compare proposals and manage dependencies.

Scope of work

We clarify the intended outcome, audience, operating requirements and existing assets. The agreed brief defines deliverables and ownership across the design, technology or marketing workstreams in scope.

Objectives and workstreams

We identify the business objectives and define the design, technology and marketing work needed to support them.

Scope and ownership

The brief sets out audiences, assets, requirements, dependencies and responsibilities for each agreed workstream.

Acceptance and handover

We define outputs, review points and how the client will evaluate delivery and maintain the result.

Frequently asked questions

Can you review an existing website?

Yes. The brief can start with an existing website and identify the priority changes to content, layout or workflow.

How do we choose the right starting point?

Start with the outcome. Website and design work focuses on the customer experience. Marketing work focuses on channels and enquiries. IT advisory clarifies systems and delivery requirements.

Project enquiries

Discuss the scope of your engagement

Share your objectives, the locations in scope and the decision or deadline you are working towards.

Request a consultation